Privacy Policy for eBoard
Last Updated: 20 March 2025
This Privacy Policy describes how Software Technologies Limited ("we," "us," or "our") collects, uses, shares, and protects the information of users ("you" or "your") of the eBoard mobile application and related services (collectively, the "App"). This policy applies to all users of the App, including individuals and organizations using the App for Governance, Risk, and Compliance (GRC) management.
By using the App, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the App.
Information We Collect
Personal Information
- Account Information: Name, email address, phone number, job title, and organization details.
- User Credentials: Username and password for account creation and authentication.
- Contact Information: Email addresses, phone numbers, and other contact details provided by you.
Usage Data
- App Activity: Information about how you interact with the App, including features used, time spent, and actions taken.
- Device Information: Device type, operating system, IP address, browser type, and unique device identifiers.
- Log Data: Server logs, including timestamps, error reports, and crash analytics.
GRC Data
- Compliance Data: Policies, risk assessments, audit logs, meeting documents, meeting minutes, matters arising, approval documents, approvals, evaluations, and evaluation reports.
- User-Generated Content: Documents, annotations, notes, and other content uploaded or created within the App.
How We Use Your Information
- To provide, maintain, and improve the App and its features.
- To authenticate users and secure accounts.
- To process and manage GRC-related data and workflows.
- To communicate with you, including sending notifications, updates, and support messages.
- To analyze usage trends and improve the App's performance and user experience.
- To comply with legal obligations and enforce our terms of service.
How We Share Your Information
- Service Providers: We may share information with third-party vendors, consultants, and service providers who assist us in operating the App (e.g., cloud hosting, analytics, customer support).
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
- Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not identify you personally.
Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest.
- Regular security audits and vulnerability assessments.
- Access controls to limit who can view or process your data.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your information:
- Access: Request a copy of the information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your information, subject to legal obligations.
- Data Portability: Request a transfer of your data to another service provider.
To exercise these rights, please contact us at eboardsupport@stl-horizon.com.
International Data Transfers
If you are located outside the jurisdiction where our servers are located, your information may be transferred to and processed in countries with different data protection laws. We will take steps to ensure your information is treated securely and in accordance with this Privacy Policy.
Retention of Information
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Children's Privacy
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy within the App or through other appropriate means.
Contact Us
Software Technologies Limited
P.O Box: 17797 – 00500
Email: info@stl-horizon.com
Tel: +254 709 609 000, +254 722 207 450